Refund policy

Returns & Refund Policy

We want you to shop with complete confidence. Please read our policy carefully before placing an order.

No Refunds or Returns

Due to the collectible nature of our products, and hygiene reasons, all sales are final.
We do not offer refunds or returns once an order has been delivered.

Opening, assembling, or using a collector’s item immediately affects its condition, and value. For this reason, returned items cannot be accepted under any circumstances.

Order Inspection Upon Delivery

To ensure peace of mind, you are welcome to inspect your order at the time of delivery while standing with the courier.
Please verify that:

• The correct item was delivered

• The packaging is intact

• There is no visible damage

Once the order has been accepted from the courier, it is considered delivered in good condition and cannot be refunded or returned.

Damaged or Incorrect Orders

If there is an issue visible before accepting the delivery, please notify the courier immediately and contact our support team so we can assist you.

If you have any questions or need clarification before placing your order, our team is always happy to help.